








Q1: Are you a factory or trading company?
A: We are a highly regarded manufacturer, celebrated for our exceptional craftsmanship in producing premium snap hooks, key rings, ball chains, jewelry findings, and carabiners. Our cutting-edge production facilities underscore our steadfast commitment to superior quality and groundbreaking innovation, distinguishing us as industry pioneers.
Q2: How does your factory manage quality control?
A: Our factory boasts an exemplary quality management system, bolstered by an adept QC team, ensuring each product attains the zenith of excellence. In collaboration with prestigious brands like Walmart, Target, Fila, and Costco, we consistently demonstrate our dedication to leading industry standards.
Q3: Are you capable of handling small orders?
A: Absolutely! We proficiently handle small orders through our abundant inventory of popular models, guaranteeing swift and seamless fulfillment. We eagerly welcome custom small orders, with an additional adjustment machine fee to meet your exact specifications.
Q4: Do you offer discounts?
A: To cultivate prosperous partnerships, we offer alluring discounts on initial orders. Our strategic pricing structure ensures that larger orders benefit from even more advantageous rates. For any pricing inquiries, please reach out to us for tailored support.
Experience dynamic pricing that scales with your order size. For any pricing inquiries or additional support, our team is ready to provide personalized assistance.
Q5: What is your sample policy?
A: We are thrilled to offer complimentary samples, with customers bearing the freight costs. Our custom samples are meticulously crafted in 3-7 days. Furthermore, any applicable fees can be credited against future production costs for a streamlined experience.
Q6: What is the expected delivery time?
A: For available stock items, expect delivery within 3-7 days. Custom designs are expertly delivered within 7-12 days, ensuring your orders are efficiently managed according to your timeline.
Q7: How can an order be placed?
A: Select your preferred item, confirm the quantity, and supply the necessary shipping details. We'll provide a quote and issue a proforma invoice or online order. Upon payment confirmation, we ensure prompt processing of your order.
Q8: What are the available payment methods?
A: We offer a comprehensive array of convenient payment methods, including online payments, PayPal, wire transfer, L/C, D/A, D/P, T/T, and Western Union, providing adaptable solutions tailored to your needs.
