








Q1: Are you a factory or trading company?
A: We are a distinguished manufacturer, specializing in the creation of snap hooks, key rings, ball chains, jewelry findings, and carabiners. Our production line is a testament to our relentless commitment to quality and innovation, making us a standout in the industry.
Q2: How does your factory manage quality control?
A: Our factory boasts an exceptional quality management system, reinforced by a dedicated QC team to uphold superior standards of product excellence. By partnering with esteemed brands such as Walmart, Target, Fila, and Costco, we consistently demonstrate our dedication to exceeding industry expectations.
Q3: Are you capable of handling small orders?
A: Absolutely! We support our clients by maintaining ready stock of popular models, enabling the efficient processing of small orders. We enthusiastically welcome custom small orders, which may involve a nominal Adjustment machine fee to perfectly tailor the products to your specific requirements.
Q4: Do you offer discounts?
A: In our quest to cultivate successful partnerships, we offer discounts on initial orders. Our pricing structure ensures that larger orders receive advantageous rates, allowing for maximum value. For any pricing concerns, don't hesitate to reach out for personalized assistance.
Discover the advantages of our competitive pricing, strategically designed to scale with the size of your order. Should you have any inquiries or require custom support, please contact us. Our dedicated team is here to ensure you receive exceptional service.
Q5: What is your sample policy?
A: We are delighted to offer complimentary samples, with freight costs covered by the customer. Creation of custom samples takes 3-7 days, and any applicable fees may be deducted from future production costs, ensuring a smooth and seamless experience.
Q6: What is the expected delivery time?
A: For in-stock items, expect delivery within 3-7 days, while custom styles are handled in 7-12 days. We ensure that your orders are completed efficiently and seamlessly to align with your schedules.
Q7: How can an order be placed?
A: Simply select your desired item, confirm the quantity, and provide the necessary shipping details. We will then furnish a quote and issue a proforma invoice or online order. Upon receipt of payment, we ensure your order is swiftly processed.
Q8: What are the available payment methods?
A: We provide a comprehensive suite of convenient payment methods, including Online payment, PAYPAL, wire transfer, L/C, D/A, D/P, T/T, and WESTERN UNION, ensuring flexible solutions to accommodate your unique needs.
