








Q1: Are you a factory or trading company?
A: We are proud to be a distinguished manufacturer, specializing in crafting an exquisite range of snap hooks, key rings, ball chains, jewelry findings, and carabiners. Our state-of-the-art production line is a shining testament to our unwavering commitment to quality and innovation, setting a benchmark in the industry and elevating our status to a leader in the field.
Q2: How does your factory manage quality control?
A: Our factory is firmly anchored by an exceptional and robust quality management system, complemented by a dedicated QC team. This dynamic duo ensures our products meet the highest standards of excellence. We proudly collaborate with industry giants such as Walmart, Target, Fila, and Costco, consistently showcasing our steadfast dedication to superior quality and unparalleled craftsmanship.
Q3: Are you capable of handling small orders?
A: Absolutely! We empower our clients by maintaining a ready stock of popular models, ensuring that even small quantity orders are fulfilled efficiently and without delay. Additionally, we welcome custom small orders, which may involve an additional Adjustment machine fee to cater to unique specifications.
Q4: Do you offer discounts?
A: To nurture successful partnerships, we offer attractive discounts on initial orders. Our competitive pricing strategy is designed so that larger orders enjoy more significant savings. If you have any pricing concerns or need further clarification, please reach out to us for personalized assistance, and we'll tailor a plan to suit your needs.
Enjoy competitive pricing based on your order size. For any pricing queries or assistance, contact us, and we will provide you with focused and personalized support.
Q5: What is your sample policy?
A: We are pleased to offer free samples, with the freight cost to be covered by the customer. Custom samples are crafted with a lead time of 3-7 days, and any applicable fees can be seamlessly deducted from future production costs, offering a smooth and cost-effective experience.
Q6: What is the expected delivery time?
A: For items that are in stock, delivery is swift and efficient, occurring within 3-7 days. For custom styles, we ensure a timely delivery within 7-12 days, guaranteeing that your orders are completed promptly and seamlessly, meeting your expectations and timelines.
Q7: How can an order be placed?
A: Choose your desired item, confirm the quantity, and provide your shipping details. We will promptly quote a price and create a proforma invoice or online order. Once payment is received, your order is processed with speed and precision, ensuring a seamless transaction.
Q8: What are the available payment methods?
A: We present a variety of hassle-free payment options for your convenience, including Online payment, PAYPAL, wire transfer, L/C, D/A, D/P, T/T, and WESTERN UNION. These options provide flexible solutions tailored to meet your unique needs, making transactions smooth and effortless.
