








Q1: Are you a factory or a trading company?
A: Proudly, we are a distinguished manufacturer, renowned for our remarkable craftsmanship and unmatched expertise in creating high-quality snap hooks, key rings, ball chains, jewelry findings, and carabiners. Our state-of-the-art production facilities exemplify our unwavering commitment to superior quality and pioneering innovation, setting us apart as leaders in our industry.
Q2: How does your factory manage quality control?
A: At our factory, an exceptional quality management system is backed by a team of highly skilled quality control professionals, ensuring that every product meets the pinnacle of excellence. Through collaborations with esteemed brands like Walmart, Target, Fila, and Costco, we consistently uphold our dedication to industry-leading standards, reinforcing our reputation for quality.
Q3: Are you capable of handling small orders?
A: Indeed! We are adept at fulfilling small orders from our extensive inventory of popular models, guaranteeing swift and efficient service. We eagerly welcome custom small orders, with a modest adjustment machine fee to ensure your unique specifications are flawlessly executed.
Q4: Do you offer discounts?
A: In our pursuit of nurturing successful partnerships, we provide enticing discounts on initial orders. Our dynamic pricing model ensures that larger orders benefit from even more attractive rates. For any pricing inquiries or personalized assistance, please contact us directly.
Enjoy dynamic pricing that scales with your order size. For any pricing inquiries or further assistance, our team is ready to provide tailored support.
Q5: What is your sample policy?
A: We are delighted to offer free samples, with the understanding that customers cover freight costs. Our custom samples are meticulously crafted within 3-7 days, with any applicable fees credited towards future production costs, ensuring a seamless and gratifying experience.
Q6: What is the expected delivery time?
A: For items available in stock, anticipate delivery within 3-7 days. Custom-designed styles are expertly delivered within 7-12 days, ensuring your orders are handled promptly and in alignment with your timeline.
Q7: How can an order be placed?
A: Simply select your desired item, verify the quantity, and provide the necessary shipping details. We will promptly furnish a quote and issue a proforma invoice or online order. Upon payment confirmation, we ensure your order is processed efficiently and without delay.
Q8: What are the available payment methods?
A: We offer a comprehensive range of convenient payment options, including online payments, PayPal, wire transfer, L/C, D/A, D/P, T/T, and Western Union, providing flexible and tailored solutions to meet your needs.
