








Q1: Are you a factory or trading company?
A: We are a specialized and proud manufacturer, dedicated to producing top-notch snap hooks, key rings, ball chains, jewelry findings, and carabiners. Our esteemed production line is a testament to our unwavering commitment to innovation and unparalleled quality.
Q2: How does your factory manage quality control?
A: Our stellar quality management system, combined with a meticulous QC team, ensures superior product standards. Partnering with revered brands like Walmart, Target, Fila, and Costco, we exemplify our resolute dedication to excellence.
Q3: Are you capable of handling small orders?
A: Absolutely! We enhance your business success by maintaining popular models in stock, allowing seamless handling of small quantity orders. Custom small orders are welcome, with an additional Adjustment machine fee, if applicable.
Q4: Do you offer discounts?
A: To foster excellent beginnings, we offer initial order discounts. Our pricing policy rewards larger orders with reduced rates. For personalized pricing assistance, please reach out to us, and we'll address your queries with utmost care.
We provide the most competitive pricing based on your order quantity. For any pricing queries, feel free to contact us for a tailored solution.
Q5: What is your sample policy?
A: We provide complimentary samples with freight costs borne by the customer. Custom sample lead times range from 3-7 days, with applicable fees offset against subsequent production orders.
Q6: What is the expected delivery time?
A: For in-stock items, delivery occurs within 3-7 days. Customized styles are delivered within 7-12 days, ensuring timely order fulfillment.
Q7: How can an order be placed?
A: Simply choose your desired item, confirm the quantity, and provide shipping details. We will quote a price and create a proforma invoice or online order. Upon payment, your order will be swiftly processed.
Q8: What are the available payment methods?
A: For your convenience, we offer a variety of payment options including Online payment, PAYPAL, wire transfer, L/C, D/A, D/P, T/T, and WESTERN UNION, providing flexibility to suit your needs.
