








Q1: Are you a factory or trading company?
A: We are a distinguished manufacturer, specializing in the creation of snap hooks, key rings, ball chains, jewelry findings, and carabiners. Our production line is a testament to our relentless commitment to quality and innovation, making us a standout in the industry.
Q2: How does your factory manage quality control?
A: Our factory boasts an exceptional quality management system, backed by a dedicated QC team that assures high standards of product excellence. Partnering with renowned brands like Walmart, Target, Fila, and Costco, we consistently demonstrate our commitment to surpassing industry expectations.
Q3: Are you capable of handling small orders?
A: Absolutely! We support our esteemed clients by maintaining a ready stock of popular models, allowing for the swift processing of small orders. We warmly welcome custom small orders, which might involve a small Adjustment machine fee to tailor the products to your precise needs.
Q4: Do you offer discounts?
A: In our quest to foster successful partnerships, we proudly offer discounts on initial orders. Our pricing strategy ensures that bulk orders enjoy favorable rates, maximizing value. For any pricing queries, feel free to reach out for personalized assistance.
Enjoy the benefits of our competitive pricing, thoughtfully structured to match the size of your order. For any pricing questions or personalized support, please contact us. Our dedicated team is committed to providing you with exceptional service.
Q5: What is your sample policy?
A: We are thrilled to offer complimentary samples, with freight costs borne by the customer. Creating custom samples takes 3-7 days, and any applicable fees may be deducted from future production costs, ensuring a seamless experience.
Q6: What is the expected delivery time?
A: For items in stock, expect delivery within 3-7 days, while custom styles arrive in 7-12 days. We ensure that your orders are completed efficiently and in harmony with your schedules.
Q7: How can an order be placed?
A: Simply select your desired item, confirm the quantity, and provide the necessary shipping details. We will then provide a quote and issue a proforma invoice or online order. Upon receipt of payment, we ensure your order is processed swiftly.
Q8: What are the available payment methods?
A: We offer a wide array of convenient payment methods, including Online payment, PAYPAL, wire transfer, L/C, D/A, D/P, T/T, and WESTERN UNION, ensuring flexible solutions to suit your unique requirements.
