








Q1: Are you a factory or trading company?
A: We are a highly regarded manufacturer, celebrated for our exceptional craftsmanship in producing superior snap hooks, key rings, ball chains, jewelry findings, and carabiners. Our cutting-edge production facilities demonstrate our unwavering dedication to quality and innovative techniques, distinguishing us as industry leaders.
Q2: How does your factory manage quality control?
A: Our factory's excellent quality management system, supported by a skilled QC team, ensures that every product attains the highest standards of excellence. By partnering with prestigious brands like Walmart, Target, Fila, and Costco, we consistently demonstrate our commitment to leading industry standards.
Q3: Are you capable of handling small orders?
A: Absolutely! We efficiently manage small orders with our well-maintained inventory of popular models, ensuring quick and hassle-free fulfillment. We welcome custom small orders, offering an additional adjustment machine fee to meet your exact specifications.
Q4: Do you offer discounts?
A: As part of our commitment to building successful partnerships, we offer attractive discounts on initial orders. Our strategic pricing structure rewards larger orders with even more competitive rates. For any pricing inquiries, please reach out for a personalized consultation.
Experience dynamic pricing that evolves with your order size. For all pricing questions or further assistance, our team is ready to provide tailored support.
Q5: What is your sample policy?
A: We are pleased to provide complimentary samples, with customers responsible for covering freight costs. Our bespoke samples are carefully crafted within 3-7 days. Additionally, any applicable fees can be credited against future production orders for a seamless experience.
Q6: What is the expected delivery time?
A: For items in stock, expect delivery within 3-7 days. Custom designs are expertly fulfilled within 7-12 days, ensuring your orders are handled promptly and according to your timeline.
Q7: How can an order be placed?
A: Simply select your desired item, confirm the quantity, and provide the necessary shipping details. We will then provide a quote and issue a proforma invoice or online order. Once payment is confirmed, we will ensure your order is processed without delay.
Q8: What are the available payment methods?
A: We offer an extensive range of convenient payment methods, including online payments, PayPal, wire transfer, L/C, D/A, D/P, T/T, and Western Union, providing flexible solutions tailored to your individual needs.
